From residential window and gutter cleaning to integrated commercial facilities management — delivered with care, consistency and focus across Derby & the Midlands.
Four residential services and eight commercial ones, all delivered by our own trained, fully insured teams. Open any service for what's included, how it works and the answers to the questions we get asked most.
For your home
Dependable, fully insured external cleaning for homeowners, landlords and letting agents across Derby. Free quotes, no obligation — most homes are cleaned monthly.
Deep cleans and specialist cleaning for complex environments.
Service details
Why ACE
Why homes & businesses choose ACE
We're not a handyman with a bucket — we're a fully-equipped, insured team looking after homes and businesses alike, from a single window clean to a full facilities management plan. Here's what that means for you.
01
Single point of contact
One dedicated account manager across every service and every site — no chasing, no handoffs, no gaps.
02
Scheduled & reactive
Planned maintenance programmes backed by 24/7 reactive response when you need it most.
03
Compliance-led
SafeContractor approved (VY3621) and an upper-tier registered waste carrier — credentials with numbers on them, not adjectives.
04
Genuinely local
Ripley-based, serving Derby and the wider Midlands — 7am to 8pm, seven days a week.
Where we already work
Trusted on sites that cannot afford a bad clean
ACE hold contracts in some of the most demanding environments there are — NHS premises, social housing, and live engineering floors. The same team and the same standards clean the windows on your house.
NHS sites
Clinical and non-clinical environments, worked to healthcare standards.
Social housing
Housing group contracts across Wolverhampton and the wider Midlands.
Engineering & manufacturing
Industrial cleaning in live production and workshop environments.
Commercial premises
Offices, retail units and business parks across Derby.
Sectors
Industries we serve
From high street retail to high-care healthcare, we tailor every service to the demands of your sector.
Healthcare
NHS sites & clinical settings
Social housing
Housing group estates & void properties
Engineering
Production floors & workshops
Industrial
Warehouses, units & estates
Retail
Showrooms, units & shopping parades
Offices
Corporate & managed workspaces
About us
Our story
Our mission when creating ACE Window & Cleaning Services was clear — deliver an exceptional service to keep our customers coming back.
That has held: the company has been trading since 2019 and has grown from window cleaning into integrated facilities management, with repeat customers still the measure we care about.
With specialist equipment such as water-fed pole systems and gutter vacuum technology, we provide safe, efficient, and consistently high-quality results for homes and commercial premises alike.
Based in
Ripley, Derbyshire
Covering
Derby & the wider Midlands
Open
7am – 8pm, 7 days a week
“Adam and the team are simply brilliant. Everyone is extremely detailed and passionate about the quality of work that they deliver and nothing is ever too difficult.”
“Excellent job of clearing guttering and cleaning fascia and soffits a few weeks ago so had them back to clean the windows.
Had block paved driveway jet washed and sanded this morning, again excellent job, clean tidy work and always punctual. Can thoroughly recommend this company.”
“Today Ace Windows has restored my block paving back to nearly its original condition of 25years by power washing, treating and resanding.I would recommend this company to undertake any work for me.”
“Adam and the team are simply brilliant. Everyone is extremely detailed and passionate about the quality of work that they deliver and nothing is ever too difficult. As a business owner they work around our needs and schedule every week to make sure that we continue to offer the best quality to our customers with zero disruption. I cannot recommend them highly enough. Brilliant for price and service.”
Professional window cleaning for homes across Derby, using pure water-fed pole systems and specialist equipment to deliver streak-free results while safely reaching windows at height — leaving your property looking clean, bright and well maintained.
What's included
Pure water-fed pole systems
Frames & sills cleaned as standard
Safe reach at height
Streak-free finish
Flexible scheduling
Fully insured
How it works
1Free quote
2Scheduled visit
3Streak-free clean
4Satisfaction check
Who it's for
Homeowners
Landlords
Letting Agents
Residential Estates
Property Managers
Common questions
How often should I have my windows cleaned?
Once a month is recommended for most homes, though some may need more frequent cleaning depending on location, weather and your own preference — we'll happily advise on a schedule that suits you.
What window cleaning methods do you use?
We use pure water-fed pole systems alongside traditional hand-cleaning for exterior windows, choosing the best method for each job to deliver streak-free results safely.
How long does a typical window cleaning appointment take?
The duration varies based on factors such as the size of your home or business, the number of windows, and the level of dirt or grime. We can provide an estimate during the scheduling process.
Safeguard your property from damage caused by clogged gutters. Our skilled technicians efficiently remove debris, leaves and build-up using gutter vacuum technology to ensure optimal water flow — protecting your home from water damage and preserving its structural integrity.
What's included
Gutter vacuum technology
Debris & leaf clearance
Downpipe checks
Full gutter inspection
Safe reach at height
Fully insured
How it works
1Inspection & quote
2Vacuum clearance
3Downpipe check
4Flow test
Who it's for
Homeowners
Landlords
Letting Agents
Residential Estates
Property Managers
Common questions
How often should gutters be cleaned?
Most homes benefit from an annual gutter clear, though properties surrounded by trees may need it twice a year. We can advise on the right interval for your home.
Do you use ladders or vacuums?
We use gutter vacuum technology that reaches high gutters safely from the ground wherever possible, reducing risk and disruption while giving you a clear view of the results.
Revitalise the exterior of your property with our driveway and patio cleaning service. Our specialised cleaning solutions and equipment eliminate stubborn stains, moss and grime — restoring the beauty of your driveways and patios to create a welcoming, well-maintained outdoor space.
What's included
Pressure washing
Moss & weed removal
Stain treatment
Block paving re-sanding
Patio & deck cleaning
Fully insured
How it works
1Assessment & quote
2Pre-treatment
3Deep clean
4Re-sand & finish
Who it's for
Homeowners
Landlords
Letting Agents
Residential Estates
Property Managers
Common questions
Will pressure washing damage my paving?
No — we adjust pressure and method to suit each surface, from block paving to natural stone, so we lift dirt and moss without damaging the material or disrupting the jointing sand.
How often should I clean my driveway?
An annual deep clean keeps most driveways and patios looking their best and prevents moss taking hold, particularly in shaded or damp spots.
Preserve the integrity and aesthetics of your property with our soffit and fascia cleaning service. Our meticulous approach removes dirt, mould and debris — ensuring these essential components function optimally while contributing to a polished, well-maintained exterior that enhances your home's curb appeal.
What's included
Soffit & fascia cleaning
Mould & algae removal
uPVC restoration
Gutter edge cleaning
Safe reach at height
Fully insured
How it works
1Assessment & quote
2Treatment
3Gentle clean
4Finish & check
Who it's for
Homeowners
Landlords
Letting Agents
Residential Estates
Property Managers
Common questions
How do you reach high soffits safely?
We use water-fed pole systems and specialist access equipment to reach high soffits and fascias safely from the ground wherever possible — no risky ladder work.
How often should fascias be cleaned?
An annual clean keeps uPVC fascias and soffits free of green algae and dirt, preserving their appearance and preventing long-term staining.
We bring every external and internal service your property needs under one accountable roof — with a single point of contact, tailored SLAs and consistent standards across every site we look after.
What's included
Single dedicated account manager
Bespoke service level agreements
Integrated scheduling across all trades
Compliance & insurance documentation
Quarterly QA reviews and reporting
24/7 reactive support
How it works
1Site survey & scope
2Tailored service plan
3Dedicated account manager
4Ongoing QA & reporting
Who it's for
Retail
Industrial
Offices
Healthcare
Education
Hospitality
Common questions
Do you cover all of our sites across the Midlands?
Yes. We work with multi-site businesses and build one tailored service plan that covers every location, with a single point of contact so nothing falls between the cracks.
Can you combine cleaning, grounds and maintenance in one contract?
Absolutely — that is the core of our facilities management offer. One contract, one accountable team, one set of standards across every service.
Clean, hygienic spaces that reflect your standards.
Tailored commercial cleaning for offices, retail units, industrial sites and more — delivered by trained, vetted teams to consistent, audited standards that keep your premises welcoming and your people safe.
What's included
Daily, weekly or scheduled cleans
Sanitisation & hygiene focus
Trained, vetted teams
Consumables management
Quality audits
Flexible, scalable contracts
How it works
1Site survey & requirements
2Cleaning schedule & SLA
3Trained team deployment
4Audited quality control
Who it's for
Offices
Retail
Industrial
Healthcare
Education
Hospitality
Common questions
How do you keep standards consistent across visits?
Every site has a tailored cleaning schedule and SLA, with regular quality audits and a dedicated point of contact so standards are checked, not assumed.
Can you scale up for deep cleans or one-off projects?
Yes. Alongside scheduled cleans we handle periodic deep cleans, post-build cleans and seasonal projects using the same accountable team.
Professional commercial window cleaning using pure water-fed pole systems and specialist access equipment — streak-free results, safely delivered across glass facades, atriums and hard-to-reach elevations.
What's included
Pure water-fed pole systems
Safe working at height
Frames, sills & facades
High-access specialist equipment
Scheduled maintenance plans
Fully insured
How it works
1Access & site assessment
2Method & equipment selection
3Streak-free clean
4QA sign-off
Who it's for
Offices
Retail
Industrial
Education
Hospitality
Healthcare
Common questions
What methods do you use for commercial window cleaning?
We combine pure water-fed pole systems with traditional hand-cleaning and specialist access equipment, choosing the safest, most effective method for each elevation.
Can you reach high or difficult glazing safely?
Yes. Our specialist equipment and trained teams reach high-level glazing, atriums and awkward elevations safely — and we are fully insured for working at height.
Reliable commercial grounds maintenance to keep your premises tidy, safe and well-presented all year round — from grass cutting and hedge trimming to litter picking and general site upkeep.
What's included
Grass cutting & strimming
Hedge & shrub maintenance
Litter picking & site clearance
Weed control
Seasonal tidy-ups
Scheduled, flexible visits
How it works
1Site survey & seasonal plan
2Scheduled visits
3Weather-aware adjustments
4Site sign-off
Who it's for
Retail
Industrial
Offices
Education
Healthcare
Hospitality
Common questions
Do you offer year-round grounds maintenance?
Yes. We build a flexible, scheduled plan that adapts to the seasons — keeping your external spaces presentable through every month of the year.
Can grounds maintenance be combined with cleaning and waste services?
Yes — as part of a facilities management plan, grounds maintenance sits alongside cleaning, waste and reactive maintenance under one contract.
Waste management for commercial premises, carried out under Environment Agency waste carrier, broker and dealer registration CBDU596506 — upper tier, valid to August 2028. Scheduled collections, segregation and site clearance, handled by a registered carrier rather than a man with a van.
What's included
Scheduled waste collections
Recycling & segregation
Compliant disposal documentation
Site clearance
Fly-tipping clearance
Flexible volumes
How it works
1Waste audit & volumes
2Collection schedule
3Compliant disposal
4Documentation & reporting
Who it's for
Retail
Industrial
Offices
Healthcare
Education
Hospitality
Common questions
Are you a registered waste carrier?
Yes — upper tier, registration CBDU596506, covering carrier, broker and dealer, valid until August 2028. You can check it on the Environment Agency's public register under A.C Window Cleaners Limited. Talk to us about the documentation your own contract or audit requires and we will confirm what we can provide before you commit.
Can you handle one-off clearances as well as scheduled collections?
Yes. Alongside scheduled collections we handle site clearances and fly-tipping clearance as one-off projects when you need them.
When something goes wrong, our reactive maintenance team responds fast — emergency call-outs, urgent repairs and rapid clean-ups that keep your premises safe and operational with minimal downtime.
What's included
24/7 emergency call-out
Rapid response times
Urgent repairs & make-safe
Emergency clean-ups
Single point of contact
Fully insured
How it works
1Emergency contact
2Rapid deployment
3Make-safe & repair
4Follow-up & reporting
Who it's for
Retail
Industrial
Offices
Healthcare
Education
Hospitality
Common questions
How quickly can you respond to an emergency?
We operate 24/7 reactive support with rapid response times, prioritising make-safe work so your premises stay secure and operational.
Is reactive maintenance included in a facilities management plan?
Yes. Reactive support is part of our integrated plans, with a single point of contact for emergencies at any hour.
Safe, professional removal of hazardous and bio-hazard waste, carried out under upper-tier Environment Agency registration CBDU596506 — the tier this work requires. Trained teams working to health and safety standards, with discreet, responsible disposal that makes environments safe, hygienic and ready to be used again.
What's included
Fly-tipping clearance
Hoarder property clearances
Vehicle decontamination
Industrial hazardous waste removal
Compliant disposal
Discreet, trained teams
How it works
1Risk assessment
2Safe containment
3Compliant removal
4Documented disposal
Who it's for
Industrial
Healthcare
Retail
Offices
Education
Hospitality
Common questions
How do you ensure hazardous waste is handled safely?
Our trained teams follow full health and safety procedures — risk assessment, safe containment and compliant disposal — so your environment is left safe and ready to use.
Are clearances carried out discreetly?
Yes. We work discreetly and professionally, particularly for hoarder clearances and vehicle decontamination, respecting privacy and your business reputation.
Deep cleans and specialist cleaning for the environments that need more — from post-build cleans to high-care facilities, delivered with the right equipment, methods and attention to detail.
What's included
Post-build & builders cleans
Deep sanitisation
High-care environment cleaning
Chewing gum & graffiti removal
Periodic deep cleans
Specialist methods & equipment
How it works
1Environment assessment
2Method & equipment plan
3Specialist deep clean
4QA sign-off
Who it's for
Healthcare
Industrial
Education
Retail
Offices
Hospitality
Common questions
What kind of environments do you deep clean?
From high-care healthcare settings to post-build sites and industrial units — we tailor the method and equipment to the environment and its risks.
Can you remove graffiti and chewing gum from external surfaces?
Yes. We use specialist cleaning solutions and equipment to lift graffiti, chewing gum and stubborn staining from driveways, patios and external surfaces.
